Finding the best removalist in Canberra can be a daunting task because there are a lot of movers, and every second company claims to be the “most reliable” and “best movers in Canberra”. However, the fact is that not every moving company treats your belongings, budget, and time with the respect and care they deserve.

And if you are here, you are probably looking for the most trusted movers who are professional, punctual, and local movers in Canberra. 

So, here are the top 5 questions to ask when you hire a moving company in Canberra. These questions will help you sort out the professional movers from the ordinary ones who make moving a headache.

Top 5 Questions to ask while choosing the best removalist in Canberra

1. Are you a Canberra-based moving Company?

This is the most important question because only a local moving company knows about the quirks of Canberra:

• Tight parking in inner-city areas
• High-rise apartments with strict lift bookings
• Older homes in suburbs with tricky access and narrow doorways
• Long, leafy driveways.

Many choose companies that are not locally based. So, when you choose a Canberra-based local removal professional like YTL Movers, you choose the movers who are familiar with the city, its suburbs, and all its quirks. Their local knowledge can save you time, hassle, and money.

2. What Will Be Included in the Cost of the Move?

One of the biggest reg flags is that the removal companies make different statements on calls and change the charges during the move. Ask each company for a detailed written quote and specify each and every service included in the move.

Ask them: do they charge by hour or by flat rate? Are there additional charges or not? 

Any moving company that refuses to give you a written, detailed quote will not be the right one for you. The reputable movers provide services with professionalism.

3. What type of Moving Services do You Specialise in?

Every moving company has its strengths. Some are pros at quick local moves across Canberra suburbs, while others focus on long-distance relocations like Canberra to Sydney. However, you’ll also find removalists who mainly handle large home moves, which might not suit you if you’re just shifting a studio or small apartment.

But most reputable movers like YTL Movers have a team of expert movers who are specialised in every type of move. Our Moving Services include :

• Commercial Moving
• Residential Moving
• Corporate Moving
• Interstate Moving
• Car Movers 
• And Man with a Van

4. Can you provide your recent customer reviews or references?

Before you hire a removalist in Canberra, don’t just trust the shiny reviews on their own website. Indeed, those are usually the best ones they’ve picked out. Instead, check their Google Reviews or Facebook page. These platforms give you real feedback from real people who have used their moving services.

Here’s what to look for:

•  Reviews from people in Canberra suburbs. This shows they actually know the local area.
• Comments about timing and communication: Were they on time, friendly, and careful with items?
• Recent reviews (within 6–12 months): this tells you they’re still active and doing a good job.

Accordingly, if a company has no recent reviews or all their feedback sounds fake or too similar, that’s a red flag. Professional removalists usually have a steady flow of happy customers who mention their names and specific details.

Pro Tip: A trusted Canberra removalist will proudly share their reviews and reputation. Thus, it’s a sign of transparency and professionalism.

5. Do you offer flexible Moving Times?

Not everyone can move on a weekday between 9 AM and 3 PM. Work, family, and lease dates don’t always match up. A good Canberra removalist should offer flexible options like after-hours or weekend moves, different truck sizes, and the ability to reschedule if plans change.

Therefore, expert moving companies like YTL Movers provide last-minute moving services perfect for when life doesn’t go as planned.

Final Thoughts

Choosing the right removalist in Canberra isn’t just about picking the first company you see online. It’s about asking the right questions that reveal how reliable, experienced, and customer-focused they really are.

In contrast, if a mover avoids your questions, gives vague answers, or promises too much, it’s a sign to keep looking. But if they’re open, professional, and genuinely want to make your move easier, like YTL Movers, who are known for their clear communication and local expertise, you’ve probably found the right team.

Ready to move? Get in touch with our Canberra moving experts today and let us make your relocation simple, stress-free, and affordable.